FAQ

Will Doulton water filters reduce TDS and hardness?
Doulton Water filters use ceramic candles which are made of naturally occurring mineral clays. Doulton filters do not reduce TDS and hardness, if you are ge...
Wed, 20 Mar, 2024 at 8:17 PM
How are Doulton filters different from RO or UV systems
Doulton Water filters use ceramic candles which are made of naturally occurring mineral clays. Ceramic water filters work by allowing water to flow through ...
Tue, 7 Sep, 2021 at 6:22 PM
What if I do not know the TDS in my drinking water?
Your tap water's mineral content will depend on where you live and the source of water. The best way to find out your individual drinking water mineral ...
Tue, 7 Sep, 2021 at 6:36 PM
I get Borewell / Tanker water for home use. Can I use a Doulton water filter ?
We recommend Doulton water filters to be used with Municipal water supply or with water that has TDS less than 500 and hardness less than 200. Doulton filte...
Tue, 7 Sep, 2021 at 6:37 PM
The flow rate of water in our kitchen tap is high but why is the Doulton filter water flow rate low?
Our filter systems do not use a pump and operate purely on the water pressure in your pipeline. Ceramic water filters work by allowing water to flow through...
Thu, 2 Sep, 2021 at 8:45 PM
My ceramic filter seems to block up regularly; are the filters working correctly?
Absolutely, this means that your ceramic filter is trapping dirt and bacteria that would otherwise be in your drinking water. If you find your filter blocki...
Thu, 2 Sep, 2021 at 5:01 PM
There are so many other economical ceramic filter brands in India, aren’t they all the same?
Absolutely not. Doulton Water Filters are the original ceramic filter manufacturers and a globally trusted brand. We have been updating our groundbreaking f...
Thu, 2 Sep, 2021 at 5:03 PM
Are Doulton water filters effective against removing bacteria?
Yes, Our filter forms a physical barrier for pathogens, trapping the bacteria in your water on the surface of the ceramic while allowing clear, mineral-rich...
Wed, 20 Mar, 2024 at 8:22 PM
Do Sterasyl or Supersterasyl Candles remove heavy metals in water?
No, the 2 ceramic candles currently launched in India does not remove heavy metals. Typically, heavy metals are not a concern in Municipal water supply.
Tue, 7 Sep, 2021 at 6:38 PM
When should I clean the ceramic candle? How do I clean it ?
When your water flow (the speed of water that comes out of your filter tap) reduces, it might be time to clean your water filter. For cleaning the candles, ...
Thu, 2 Sep, 2021 at 5:12 PM